FAQ's

How do I contact Redemptorist Publications?

You can contact Redemptorist Publications by calling 01420 88222. Further contact details for us can be found here: Contact Us 

About Redemptorist Publications.

Redemptorist Publications is a publisher of creative, practical Christian resources based in Hampshire, England.

Read more here: About us

Purchasing Redemptorist Publications and distributed products

You can purchase items online, or by calling 01420 88222 (during office hours) and through all major Christian Bookstores. Currently in the UK books are not subject to VAT but other items that are (CDs, DVDs, CD-ROMs, diaries and calendars etc)  have the VAT included in the price shown.

Purchasing goods from www.rpbooks.co.uk:

We do not hold stock of all products featured on this website. Alongside each product we offer an indication of its stock status and availability under normal circumstances.  We endeavour to avoid disappointment by being able to fulfill our promises but sometimes, when products are being sourced from other publishers, matters are not under our control.  Please be assured that we pride ourselves on our customer service and will always do our best to help you.  For our full terms and conditions click here.

Your Redemptorist Publications account.

If you already have a Redemptorist Publications account, you should have received information from us about how to charge your account.  If you have not received this, please email sales@rpbooks.co.uk with your account number (if you have it), your postcode and we will send you information about charging and paying your account online. 

Despatch and Delivery.

We aim to dispatch all orders by the next working day if the goods are in stock. All deliveries are subject to payment authorisation. If an item is temporarily out of stock we shall not be liable for any losses, costs, damages, charges or expenses caused by any delay in delivering goods to you unless caused by our negligence. If you have any questions regarding delivery please e-mail us or telephone 01420 88222.

Delivery Costs

Our current delivery costs can be found by clicking here.  Redemptorist Publications are happy to deliver to any part of the world and if you require a quote please email sales@rpbooks.co.uk.  We reserve the right to amend our delivery charges if the item is an unusual shape or weight or if the delivery address is outside the normal delivery areas served by the postal service or courier service. Under these circumstances we will contact you before the dispatch is undertaken.

Trade Terms

Trade Terms and Conditions can be found here: Trade Terms & Conditions 

Unfortunately you will not be able to set up a Trade account at this website.  If you email sales@rpbooks.co.uk and supply your phone number a member or our customer care team will call you and help you set up your account.

Returns

Redemptorist Publications offer a 7 day money back guarantee. If for any reason you are not entirely happy with your purchase, we will give a full refund provided that goods are returned to us in perfect condition with the original packaging, within 7 days of your having received them. Goods returned for a refund must be in perfect condition in their original packaging with all tags and labels attached. For CD-ROMs, CDs and, DVDs, the original sealed packaging must remain unopened and intact. No refunds are made for downloadable format material, dated items, or seasonal dated reflections.

Please check the goods on delivery. If goods are delivered damaged or faulty you must inform us immediately on 01420 88222 and we will arrange replacement at our expense. If you do not inform us immediately we shall have no liability for goods said to be damaged on delivery. This does not affect your statutory rights.

All returns should be accompanied by a completed returns form (available to download here or from the sales office 01420 88222) and a copy of the invoice.

Who do Redemptorist Publications distribute for?

We distribute in the UK and Ireland for the following publishers: St Pauls, The TabletTeacher's Enterprise in Religious EducationLiguori PublicationsFranciscan MediaServant BooksSaint Mary's PressRegina PressCreative CommunicationsGIA PublicationsNew City PressSophia Institute PressThe Institute of Carmelite StudiesCatholic Book Publishing Corp.Peter Pauper Press, & Troubadour for the Lord.

Information for authors and editors

Redemptorist Publications will consider for publication manuscripts with a Christian emphasis. Before you submit your manuscript to RP's editorial board for consideration, please look at our website and current catalogue to check that your manuscript fits within our list of publications, which tend to focus on practical resources for parishes and schools. Please note that we do not publish poetry.

If you are happy that your manuscript will fit well into our stable of publications, please print out and complete the Book Proposal Form and email it to us. Please include with your form a brief letter introducing yourself, and telling us why you have chosen to approach RP, letting us know if you are also submitting your manuscript elsewhere simultaneously. Do not send the completed manuscript at this stage. Please send your information to to the editorial department at Chawton, addressed to Christine Clark at christinec@rpbooks.co.uk 

Please click here to view the RP Style Guide, a brief guide for writers, editors, and proofreaders. 

Careers at Redemptorist Publications

Redemptorist Publications job vacancies:

We currently have no vacancies, please check back soon.

Copyright and Permissions

If you would like to reproduce any of our material in one of your publications, for example a parish newsletter, then please contact Christine Clark, christinec@rpbooks.co.uk to ask permission to do this. Sometimes this will be possible, at other times we may not have the rights to allow you to reproduce the material, so it is important to check.

Please contact Christine Clark for further information on 01420 592982, or email christinec@rpbooks.co.uk.

Privacy Policy

Redemptorist Publications does not hire or sell your information to any other company. We know that you care how information about you is used and we appreciate your trust in us to do that carefully and sensibly.

Our full Privacy Policy can be found here: Privacy Policy